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On Your First Subscribe and Save Order
(Effective September 1, 2023)
We respect your privacy and understand the importance of privacy to our customers.
This Privacy Policy describes the information Virbac Corporation and iVet.com (together, “Virbac”, “we”, or “us”) collect, how we use that information, how we protect it, and the choices you may make about it to assist you in exercising privacy rights available to you by law.
1. SCOPE AND EFFECTIVE DATE
This Privacy Policy applies to Personal Information handled or otherwise processed by us in our business, including on our websites, mobile applications, and other online or offline offerings provided by Virbac (collectively, the “Services“), and applies to you whether you are accessing the Services for business purposes or if you are using our Services or visiting our website(s) in your personal capacity.
This Privacy Policy does not apply to any third-party websites, services, or applications even if they are accessible through our Services. You should refer to those third-party providers or applications for their applicable terms related to use of your information. For new users, this Privacy Policy is effective upon posting. For existing users, this Privacy Policy will go into effect automatically on the Effective Date listed above. By continuing to use our Services, you are agreeing to this Privacy Policy.
After you read this Privacy Policy, please read our Terms of Sale. This Privacy Policy and our Terms of Sale work together. If any terms in this Privacy Policy conflict with the Terms of Sale, the Terms of Sale will control.
2. PERSONAL INFORMATION COLLECTED
The information collected from you depends on the type of account you set up, and/or the Services you use. We (or a third-party) may collect the following types of information:
In addition to the information that you provide us, we may also automatically collect Personal Information when you use our services such as:
Our uses of these Technologies fall into the following general categories:
3. HOW WE USE YOUR INFORMATION
We use your information for a variety of business purposes, including to provide our Services and for administrative purposes, whether from Virbac or non-affiliated third parties, as described below. We do not sell or trade your personally identifiable information.
4. DISCLOSING YOUR PERSONAL INFORMATION TO THIRD PARTIES
In addition to our internal use of information as described above, we may disclose your Personal Information to third parties for a variety of business purposes such as:
5. YOUR PRIVACY CHOICES AND RIGHTS
We provide you with the following privacy choices regarding your Personal Information as required by applicable law and which are described below.
To the extent required by applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
6. DATA RETENTION
We store the Personal Information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable 5 laws. The Personal Information collected at the request of third-parties is generally returned to those third-parties and we do not retain that Personal Information except in those circumstances as listed in this Section 6.
7. SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We use commercially reasonable safeguards, such as industry-standard encryption technology, to help keep the Personal Information collected through the Services secure. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your Personal Information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure or unauthorized access.
By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically about security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Services, by mail, or by sending an e-mail to you.
8. CALIFORNIA AND VIRGINIA RESIDENTS
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together, the “CCPA”), applies solely to individuals who are residents of the State of California. The Virginia Consumer Data Protection Act (“VCDPA”) applies solely to individuals who are residents of the State of Virginia. Those laws provide California and Virginia residents with specific rights regarding their Personal Information.
The rights under the VCDPA are substantial similar, but you should consult the Virginia Attorney General resources to learn more about your rights under the VCDPA. To make a request related to your Personal Information rights under the CCPA or VCDPA, please contact us at the address in the “Contact Us” section below.
9. CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.
Virbac Corporation 1-800-338-3659 For privacy related inquiries: [email protected]
If you do not agree to the Terms, please exit the Site immediately. Otherwise, your access and use of the Site will be deemed acceptance of the Terms.
About this Policy
This Privacy Policy describes the information that Virbac Corporation (Virbac or we) collects about you on Internet websites, applications and other interactive services we provide for use on mobile phones, tablets, personal computers and other devices that connect to the Internet (Site or Sites), how we use that information, how we protect it, and the choices you may make about it.
This Privacy Policy applies to your use of our Sites, social media interactions on our Sites and third party websites like Facebook, YouTube, Pinterest, Google+, Instagram and Twitter, and viewing our online advertisements.
If you do not agree to the terms of this Privacy Policy, please exit the Site immediately. Otherwise, your access and use of the Site will be deemed acceptance of these terms.
Information We Collect and Use
In general, we collect three types of information:
We collect information directly from you:
We may also collect location data obtained from your IP address or your smart device and collect information about you and your use of the Sites through the use of "cookies." Cookies are small data files sent to your browser and stored on your computer's hard drive when you visit certain Sites, thereby "tracking" use of the Site. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, some pages of the Sites may not function properly. Virbac uses the information generated through the use of cookies to estimate the number of people that are using the Sites and to track the pages of the Site that are being visited. This information tells Virbac about user interests and behaviors which can, in turn, be used to provide you with information about products, services, features, or promotions that may be of interest to you.
Consent
We do not collect your personal data except when you voluntarily provide it. Whenever you provide either optional or required information through your access to or usage of the Sites, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
How We Use Your Information
Virbac uses your personal data to improve the content of the Sites, to customize the Sites to your preferences, to create a profile about you in order to show you content that may be of interest to you, to provide the services and features requested by you and, if you ask us, to send you information about products, services, features, or promotions that may be of interest to you. Virbac may also use your personal data to create aggregated information that does not allow you to be personally identified or contacted. Rather than showing individual activity, aggregated information shows user behavior as a whole. Aggregated information is used for Site development and to market and promote the Sites. Virbac may disclose your personal data to those of its affiliates and related companies that agree to treat it substantially in accordance with this Privacy Policy. Virbac does not sell your information, but we may share your information with our affiliates and certain third parties who provide services on Virbac’s behalf. Virbac reserves the right to disclose your personal data to:
(i) third party service providers for purposes related to supporting our business (e.g., fulfillment services, technical support, delivery services) and providing you with information that may be of interest to you (if you have requested to receive such information as described above) in which case Virbac will require such third parties to agree to treat it substantially in accordance with this Privacy Policy; and
(ii) to third parties in connection with the sale, assignment, or other transfer of the business of this Site to which the information relates, in which case Virbac will require any such buyer, assignee, or transferee to agree to treat it substantially in accordance with this Privacy Policy.
Virbac may disclose aggregated information that does not allow you to be personally identified to its affiliates and related companies and to unaffiliated third parties.
Virbac also reserves the right to release your personal data to third parties in the following limited circumstances and to the extent permitted by law:
(i) if a law, regulation, search warrant, subpoena, or court order permits or requires it to do so;
(ii) if the rights or property of Virbac, its affiliates or related companies, third party service providers, or the users of the Site are in jeopardy; or
(iii) if the personal safety of users of the Site or other members of the public are in jeopardy.
How We Protect Your Personal Data
Recognizing that your privacy is important to you, Virbac employs technical security measures to protect your personal data. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, to the extent permitted by law, Virbac, its affiliates and related companies, third party service providers and their respective officers, directors, employees, and agents do not represent, warrant, or guarantee that personal data will be protected against misuse, loss, or alterations and do not accept any liability arising from the submission of any personal data or from any third parties' use or misuse of personal data. Virbac uses Secure Socket Layer (SSL) encryption technology in transmitting such information to our servers to help ensure the integrity and privacy of the information. Encryption involves systematically scrambling numbers and letters, so that even if someone managed to intercept the information, they would not be able to make sense of it. In order to take advantage of this encryption technology, you need to have an Internet browser that will support encryption, such as Safari or Microsoft Explorer. As an additional security measure, the information you provide via the Internet is also kept physically separate on a separate server where your password is encrypted and stored on a database. We take reasonable precautions against the unauthorized access to or loss of your information, always with the goal of keeping our security up to date as cyber threats change. Despite such precautions, there is always a chance of unauthorized access to or loss of your information. If you think a third party has accessed your information, please contact us immediately as instructed below.
Links to Other Websites
You should be aware that operators of linked websites may also collect your personal data (including information generated through the use of cookies) when you link to their websites. Virbac is not responsible for how such third parties collect, use, or disclose your personal data, so you should check their privacy policies before providing them with your personal data.
Changes
Virbac reserves the right to change this Privacy Policy at any time by posting the changes on this Site, and you are advised to review this page regularly for any changes.
Other Terms
Your use of this Site is subject to the terms and conditions set forth in the Copyright and Legal Notice sections. By accessing or using the Site, you agree to be bound by the terms and conditions in effect at the time of your access or use, including this Privacy Policy.
Contacting Us
You can contact Virbac to request access to your personal information or to request that Virbac update your personal information. If you believe that Virbac has failed to adhere to this Privacy Policy, please contact Virbac at 1-800-338-3659 or [email protected].
California Privacy Notice
If you are a California resident, the California Civil Code permits you to request information about disclosure of your personal data to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected].
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